eGov Foundation
eGovernments Foundation (eGov) is a technology-for-good organization committed to catalyzing digital transformation in public service delivery, aiming to create equitable, accessible, and transparent services for all. By 2030, eGov aspires to impact public service delivery in 30 countries by fostering open digital ecosystems and co-creating sectoral Digital Public Infrastructure (DPIs) and products with partners. The organization collaborates closely with governments, civil society, and market players to ensure every citizen has timely, effective, and inclusive access to essential government services.
Theory of Change
Inputs
Co-creation of Digital Public Infrastructure (DPI) for governance
Deployment and scaling of digital solutions for major sectors
Capacity building, knowledge sharing, and community engagement
Impact monitoring and continuous iteration
Activities
Strategy design, research, and analysis across sectors such as agriculture, education, finance, health, and energy
Development of bespoke solutions and innovative finance models
Implementation support, partnership facilitation, impact measurement, and advocacy
Outputs
Digital platforms operational in 10+ countries
2.3+ billion public services delivered
2+ billion citizens reached
Thousands of local governments enabled
50+ partners onboarded
Outcomes
Equitable, efficient, and transparent public services at scale
Increased government effectiveness and trust
Reduced exclusion, corruption, and inefficiencies
Scalable, sustainable models for digital public good provision
Programs
1. Local Governance
Enables local governments and citizens to streamline government processes like property tax, licenses, grievance redressal, and permits by delivering citizen-centric, digital-first services.
DIGIT open-source platform
Skilled staff and ecosystem partners
Funding and technical resources
Governmental and civil society partnerships
Development and deployment of digital solutions (e.g., property tax, permits, complaint systems)
Capacity building and training for local authorities
Collaboration with implementation partners
Continuous system improvements
Number of digital platforms implemented for local governance
Reference applications built
Citizens impacted and grievances resolved
Revenue generated for municipalities
Improved ease of living for citizens
Increased satisfaction with government services
Higher municipal revenues and reduced leakage
Greater transparency and accountability in governance
2. Water & Sanitation
Provides end-to-end digital management of water supply and waste management for local governments, ensuring citizens' access to clean water and efficient sanitation services.
Sectoral DPI components on DIGIT
Partnerships with technical organizations
Funding and local government engagement
Implementation partners
Deployment of waste management digital systems
Rollout of water supply & sewerage billing, tracking, and analytics solutions
Capacity building for government staff and women technical resource persons
Monitoring and impact assessment
Number of waste management and water supply solutions delivered
Citizens with digital access to services
Operational dashboards for value chain monitoring
Enhanced public health through improved water/sanitation access
Reduced economic and health losses
Empowered local governments and communities
Data-driven decision-making in sanitation
3. Public Health
Drives equitable healthcare delivery through digital management of health campaigns, vaccination credentials, and scalable ICU infrastructure for underserved regions.
Health campaign management module (HCM) and DIVOC digital credentialing
Open-source platform and industry partners
Advisory support and programmatic funding
Deployment and scaling of digital health solutions (e.g., vaccine certificate delivery, campaign tracking)
Collaboration with governments for planning and monitoring
Training local teams and program implementers
Number of health campaigns managed using HCM
Vaccination certificates issued via DIVOC
ICUs digitally managed and operational
Wider equitable access to healthcare
Reduction in disease burden and operational inefficiencies
Capacity development in digital health systems
4. Public Finance
Empowers governments to streamline fund flow, manage expenditures, deliver social benefits, and increase transparency with digital tools like MUKTASoft and iFix dashboards.
Digital public infrastructure (MUKTASoft, iFix)
Partnerships with governments and community organizations
Financial support and digital expertise
Implementation of digital fund flow and project management systems
Direct benefit transfers (DBT) for social schemes
Support for financial management in local governments
Social benefits delivered efficiently (timely payment to workers)
Digitized financial data available for governance
Direct benefit transfer (DBT) systems operational
Reduced leakages and corruption (transparency gains)
Faster and more reliable benefits delivery
Boosted inclusion and community empowerment
5. Justice Delivery
Improves access to and efficiency of the justice system with the DRISTI online dispute resolution platform, minimizing delays and administrative bottlenecks.
Co-created DRISTI platform on DIGIT
Ecosystem of justice partners and experts
Technical, legal, and operational funding
Digitalization of case management and dispute resolution
Continuous engagement with legal professionals and courts
Awareness and training for users
Number of cases resolved online
Advocates and litigants using digital systems
Reduction in physical court visits and paperwork
Timely, accessible justice for citizens
Reduced case backlogs and user costs
Scalable model for digital justice innovation
Other Information
Core Values
Equity: Ensuring fair access to services for all citizens regardless of demographics or location.
Transparency: Promoting open, accountable, and data-driven service delivery.
Inclusion: Designing for participation across government, communities, and markets, centering the citizen experience.
Collaboration: Building strong partnerships with governments, civil society, and private sector actors for collective impact.
Innovation: Pioneering scalable, modular, and open digital public goods to address complex challenges.
Sustainability: Building solutions that empower local ownership and lasting transformation.
Scale
2+ billion citizens reached through digital public goods in 10 countries
Services delivered in 24,000+ Gram Panchayats and 2,000+ cities and towns
$3.4+ billion revenue mobilized
2+ million grievances resolved
1.65+ million trade licenses issued
2.3+ billion public services delivered
50+ partners onboarded for scalable impact
Affected Users
Citizens in urban and rural areas seeking government services (e.g., tax, permits, health, water, sanitation)
Daily wage workers and beneficiaries of social schemes
Healthcare recipients (vaccinations, campaigns, ICUs)
Children and communities in need of immunization and preventive care
Litigants and legal professionals engaging with digital justice platforms
Local government employees and administrators
Geographical Areas
India (multiple states, cities, and rural local bodies)
Mozambique
Liberia
Senegal
Burundi
Ethiopia
Nigeria
Jamaica
Sri Lanka
Indonesia
Contact Info
To
Manish - [email protected]
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